Shipping policy

SHIPPING

We deliver within South Africa to Regional Towns as a flat rate. Should your town be part of the outlining towns an additional courier charge will be added to your order. Once agreement was reached between the Provider and the Customer the order will be processed accordingly.  Once proof of Payment is received the purchase will be collected by the DSV on the next working day and should reach the customer within 5 (five) working days.  All information on availability and delivery time are only guidelines and are not binding or guaranteed by Silverby-E.  The delivery will be made door to door or to your closest DSV Locker (Please add preferred locker to your delivery address) – except in the case of another agreement. If the ordered product is unavailable, you will be informed by Silverby-E shortly after placing the order.

PUBLIC HOLIDAY: Please note, that orders will not be processed, dispatched or delivered on a public holiday. A public holiday will delay the delivery of your order by at least one further day.

Silverby-E reserves the right to charge additional shipping costs if these occur for example at unsuccessful delivery or refused acceptance.

All prices exclude delivery fees.  

Discount does not apply to deliver fees.